Shipping and Delivery Policy

SHIPPING & DELIVERY POLICY

Last updated September 09, 2024

 

This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be therefore read alongside our main Terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for all purchases. Pickups are available Monday - Friday from 9:30 am - 8:00 pm and Saturday from 10:15am - 8:00 pm.

Shipping Fees

We offer shipping at the following rates:

	Standard 3-5 day (Insured up to £150)	Priority 1-2 day (Insured up to £1000)
Below 1 kg	£5.00	£10.00
1 - 2 kg	£6.00	£10.00
Over 2 kg	£7.00	£10.00

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
Phone: +44 20 3062 6963
Email: [email protected]